Easy4 is our management software for the computerization of the Integrated Water Service and Energy Services, gas and electricity. Our company has stood out for decades on the national and international scene for its ability to propose solutions innovations to the needs of the market in the Utilities sector, with a constant commitment to improving the technological content and efficiency of its products.
Among these, Easy4 stands out, an effective tool for managing the complete life cycle of users, entirely developed by F.IMM It is made up of a Front office, able to meet the needs of the end customer through the sales desk and the online portal, and a Back office, which organizes reading rounds, billing of consumption, printing and delivery of bills, debt collection, statutory data communications.
Easy4 is always state-of-the-art in application solutions and in compliance with current legislation. It implements all the Resolutions issued by the sector Authority, optimally interfacing the Distributors and Sellers of gas and electricity services, and supporting the management of the Integrated Water Cycle. It also effectively supports the management of commercial quality, the Settlement information cycle, the National Communication Standard, arrears, periodic data collections.
Easy4 has a multi-company and multi-service setup: in the case of multi-service it allows you to share tables and master data, develop practices, customers and multi-service invoices, carry out cross-checks between data from different services. Easy4 pursues the objective of operational quality through simplicity, clarity, safety and completeness of functions. The procedures are easy to learn: from data entry to searches, from mass processing to printouts, all procedures are accessible and usable in a uniform manner, with a consequent reduction in training times. The operator is guided in entering the data and all operations generally do not require basic IT knowledge. Search operations are easy, fast and flexible. The interface is designed to offer maximum ease of use to both single and multi-service companies.